UX Strategy & Consulting
UX Strategy & Consulting

User Journey Mapping

Visually Guide Your Product Development

Not sure where along the path your users are struggling?
We'll map every touchpoint, emotion, and decision.
You’ll discover ways to make your user journey smoother than ever.

Book your free consultation

How our User Journey Mapping Workshop works

Get your team together around a whiteboard and watch your user journey come to life. Using simple tools like post-its and markers, we'll visualize each step users take with your product.

This collaborative exercise helps spot where users might get stuck and where we can make things better. It’s perfect for both existing products and new concepts.

And here's a bonus: it often sparks fresh ideas for improvements.

When would User Journey Mapping help you?

Your current product features have grown scattered and confusing

You want to align your cross-functional team on the product’s flows and features

You need a visual story to guide your product development

Your team wants to reconnect with how users really experience your product

User Journey Mapping Workshop

1-2 days

What we do:

Guide your team through an interactive mapping session

Share UX best practices as we work

Create a clean digital version of your journey map

Document all insights and opportunities we discover

What you’ll get:

A clear view of where to improve your user experience

A unified vision your whole team can work from

Fresh ideas to solve pain points we uncover

A living document that grows with your product

Get a quote

Client voices

Hear it from our partners

“brightside Studio's ability to create meaningful customer journeys and UX/UI designs is truly exceptional.”

Johnathan Teh

Setting

What makes us shine

Why you'll love working with brightside Studio

Full focus on outstanding UX

No Development, no Marketing. We excel at UX because that’s all we do, with seemless support for the talent you already have.

Designs in Harmony with your KPIs

You don’t want a better UX just for aesthetics— and trust us, neither do we. Your business goals guide our design processes.

No more endless bottlenecks

We have the ressources to adapt to your needs and tackle projects at lightning pace. Because no business grows in the waiting room.

User-obsessed & insight-driven

No Development, no Marketing. We excel at UX because that’s all we do, with seemless support for the talent you already have.

Masters of the craft since 2008

You don’t want a better UX just for aesthetics— and trust us, neither do we. Your business goals guide our design processes.

Your success, our mission

We have the ressources to adapt to your needs and tackle projects at lightning pace. Because no business grows in the waiting room.

Recent case study

Developing a modern marketplace for office spaces

How we reduced administrative overhead and laid a robust design foundation for scalable growth.

Read the case study

Our Experience

We speak your industry's design language

After years of working across different sectors, we've learned what makes each one special. When we understand your world, we can create solutions that truly fit.